PERSONAL DATA PROTECTION & PRIVACY POLICY (KVKK)
Kismet Göreme Turizm Seyahat Acentası
TÜRSAB No: 18701
İsalı – Gaferli – Avcılar Mahallesi
Kağnıyolu Sokak No: 8/Z-01
Göreme / Nevşehir / Türkiye
📧 Email: info@kismetgoremetravel.com
📞 Phone: +90 536 211 59 93
🌐 Website: www.kismetgoremetravel.com
1. Introduction
As Kismet Göreme Travel, we attach great importance to the protection and security of your personal data.
In accordance with the Law on the Protection of Personal Data No. 6698 (KVKK), your personal data is processed as the Data Controller, within the limits set by the legislation.
2. Collection and Processing of Personal Data
Your personal data may be collected:
Through our website
Via WhatsApp and phone communication
Through email correspondence
During face-to-face interactions
Via social media platforms
Collected personal data may include:
Name and surname
Contact details (phone number, email)
Passport information (for specific services such as balloon flights)
Reservation and service details
Your personal data is processed for the following purposes:
Managing reservations and bookings
Providing travel services and activities
Ensuring communication and customer support
Fulfilling legal obligations
Improving service quality and customer experience
3. Transfer of Personal Data
Your personal data may be shared with:
Local service providers (balloon companies, tour operators, transfer providers)
Business partners
Legally authorized public institutions
This transfer is carried out only when necessary for the execution of the service and in accordance with KVKK.
4. Method and Legal Basis for Data Collection
Your personal data is collected:
Verbally
In writing
Electronically
Based on:
Contractual obligations
Legal requirements
Legitimate interests of the business
5. Rights of the Data Subject (KVKK Article 11)
You have the right to:
Learn whether your personal data is processed
Request information about your processed data
Learn the purpose of processing
Request correction of incomplete or inaccurate data
Request deletion or destruction of your data
Object to automated decision-making
Request compensation in case of unlawful processing
6. Data Retention Period
Your personal data is stored only for the duration necessary to:
Provide services
Fulfill legal obligations
Maintain operational processes
7. Data Security
We take all necessary technical and administrative measures to protect your personal data against:
Unauthorized access
Loss or misuse
Unlawful disclosure
8. Application and Contact
To exercise your rights under KVKK, you may contact us via:
📧 Email: info@kismetgoremetravel.com
📞 Phone: +90 536 211 59 93
Your requests will be processed within 30 days in accordance with the law.
9. Updates to This Policy
Kismet Göreme Travel reserves the right to update this Privacy Policy in line with legal and operational requirements.
